RETURN OR EXCHANGE

HOW TO RETURN MY ITEMS ?

1. Fill in the form below.
2. Print the return label directly in your customer area.
3. Enclose the return and exchange form with your items in the package (print the email received after validating the form).
4. Deposit your package at the post office and keep the proof of deposit.

For any question, please contact the after-sales service by mail : [email protected]

Please note: You have a 14-day cooling-off period from the time you receive your order. After this period, we will not proceed to any refund or exchange. Items must be returned in perfect condition: new, unworn, unwashed and labelled in their original packaging. Items returned incomplete, damaged, deteriorated, soiled or having been used will not be exchanged or refunded.

All exchanges, refunds and credits will be made within 7 working days (Monday to Friday between 8am and 5pm excluding holidays) when SilentWorker has received the return package from the customer. Refunds will always be made to the same payment method used at the time of order provided that the items were received back at the address.

RETURN OR EXCHANGE FORM :

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